1. Who we are
Geomarins Submeter is a service of Geomarins, a company registered in Nigeria. Geomarins ("we", "us") runs the website submeters.vercel.app and the services on it. We supply prepaid electricity meters and run an online system that lets tenants buy electricity units for their own flat and lets property owners see and receive those payments.
By creating an account, buying a meter, or paying for electricity on Geomarins Submeter, you agree to these terms. If you don't agree, please don't use the service.
2. Accounts
- Owners sign up themselves. An owner's dashboard opens once their meters are installed, or when we open it for them.
- Tenants and caretakers are added by us on the owner's behalf. Only we add tenants, flats and meters.
- Keep your PIN, password and login codes private. You are responsible for anything done with your account. Tell us straight away if you think someone else has used it.
- The details you give us (name, phone, email, bank account) must be true and yours.
- We may pause or close an account that breaks these terms, is used for fraud, or tampers with a meter.
3. Buying meters (owners)
- Meter prices are shown in the shop and are paid in full before we deliver.
- We deliver to the property address you give us and set the meters up with your flats. Delivery times are estimates.
- Meters carry the maker's warranty against faults. The warranty does not cover damage from tampering, bypassing, wrong wiring by others, fire, flooding or power surges.
- The meter stays at the property and must not be opened, bypassed or moved without telling us.
4. Buying electricity (tenants)
- The price per kWh for each property is shown before you pay. It is set by us with the owner and may follow the DisCo tariff band, so it can change when tariffs change. You always pay the price shown at the time you buy.
- A small service charge may be added to each purchase. It is shown before you pay.
- After your payment is confirmed you get a 20-digit token on screen and, where possible, by text. Type it on your meter keypad to load the units.
- A token works only on the meter it was made for. Check that the meter number is right before you pay.
- Tokens are usually ready within minutes. If a payment goes through but no token arrives, contact us and we will send the token or refund the payment.
5. Payments and payouts
- Online payments are processed by our payment partners (such as Flutterwave or Paystack). Their own terms also apply to your payment.
- When a tenant pays, the payment partner sends the owner's share straight to the owner's bank account, usually the next working day. Geomarins Submeter does not hold owners' money.
- Our fee for each payment is agreed with the owner and taken from the payment before the owner's share is sent.
- Owners must keep their bank details correct. We are not responsible for money sent to a bank account the owner gave us.
- Cash or transfer payments an owner records themselves are between the owner and the tenant.
6. Refunds
- Electricity units are not refundable once a token has been issued, because the units are stored on the meter and stay there.
- When a tenant moves out, any units left on the meter stay with the flat. Settling this is between the tenant and the owner.
- If you were charged but got no token, or you were charged twice, contact us within 30 days and we will fix it.
- Meters can be returned for a refund only if they are unused and in their original packaging, within 7 days of delivery.
7. Supply of electricity
We sell metering and a way to buy units. We do not supply the electricity itself. Power cuts, low voltage, and DisCo or generator problems are outside our control, and units on your meter are only used when power is on.
8. Owners' duties
- Keep each flat on its own meter and don't charge tenants for electricity outside Geomarins Submeter for the same supply.
- Pay your DisCo bill for the building. Geomarins Submeter does not pay DisCo bills for you.
- Follow Nigerian law and any NERC rules that apply to reselling electricity in your property.
9. Fair use
Don't tamper with, bypass or try to copy meters or tokens, try to get into accounts that aren't yours, or use Geomarins Submeter for anything unlawful. We may report fraud to the police and the payment partners.
10. Your information
We collect the details needed to run the service: names, phone numbers, emails, flat and meter details, purchases and owners' bank details. We use them only to run Geomarins Submeter, send tokens and messages about your account, and meet our legal duties. We share them only with the services that help us run it (payment partners, text message and email providers, and hosting). We handle personal data in line with the Nigeria Data Protection Act 2023. You can ask us to see or correct your details at any time.
11. Liability
We work hard to keep Geomarins Submeter running, but it may sometimes be unavailable or have mistakes. As far as the law allows, we are not liable for indirect losses, and our total liability to you for any claim is limited to the amount you paid us in the three months before the claim. Nothing in these terms limits rights you have under Nigerian consumer protection law.
12. Changes
We may update these terms. We will change the date at the top and, for big changes, tell you by text, email or a notice when you log in. If you keep using Geomarins Submeter after a change, you accept the new terms.
13. Law and disputes
These terms are governed by the laws of the Federal Republic of Nigeria. If something goes wrong, please contact us first and we will try to sort it out. If we can't, the dispute will go to the courts of Nigeria.
14. Contact us
Email info@geomarins.com. Call 08136414855. Address: Nigeria. Or use our contact page.